PICKING the Right Roof Contractor

During our ten years as the highest-rated roofing contractor in Chicago, we have come across various accounts about other contractors working in the city. Some of these stories are truly terrible, tarnishing the reputation of our industry, while others are inexplicable, particularly the poor quality of workmanship we often witness. It is truly astonishing for us, as dedicated professionals, to rectify some of the subpar work done by others for dissatisfied clients and to listen to their accounts of deception, misconduct, and even criminal behavior.

To assist the residents of Chicago in finding reliable roofing services, we have compiled a guide outlining the essential steps when engaging with a roofing contractor. From the initial contact to receiving an estimate and completing the project, our aim is to ensure your safety and satisfaction, regardless of whether you choose to hire us. We firmly believe in the value of ethical practices, so feel free to refer to this list whenever you are dealing with a contractor to streamline the process for you.

The steps provided are designed to guide you when dealing with roofing contractors, but with slight adjustments, they can be applied when engaging with any service provider. The focus is on verifying the identity of the contractor, their credentials, and the expected working process. Let's begin:

Step #1: The Search

If you are in Chicago and in need of a roofing contractor for your residential, commercial, or industrial property, choosing the right one can be overwhelming with the numerous options available. Should you opt for a franchise or a family-owned business? Is selecting the lowest price a risky choice in roofing projects? These are just a few of the inquiries that uncertain customers face. Drawing from years of experience assisting thousands of clients, we understand these concerns well. However, a straightforward method to finding an excellent contractor begins with seeking recommendations from your family and friends.

Engage with those around you to hear about their personal experiences. Explore the top-rated roofing contractors in your vicinity by searching online and reviewing feedback. Although some reviews may be artificially positive, distinguishing between genuine and fake feedback is usually straightforward. Pay close attention to customers' language and descriptions of their overall experience – from initial contact through completion. This approach can help you assess if a roofing contractor aligns with your preferences.

Pro Tip:  Search for roofing companies that promote their services on Google, maintain a contemporary website, and effectively advertise their business. These firms are likely well-equipped to compete for your project and are more likely to fulfill their commitments.

Step #2: The Meeting

After utilizing both your personal contacts and search engines to gather information on several roofing contractors, it is now time to reach out and schedule meetings. This is a crucial step where you can validate your research findings. Focus on the aspects highlighted by reviewers, especially their concerns, and don't hesitate to ask for clarification when needed. Remember that your time and money are valuable, and you should be treated with the same respect you are giving the contractor. Keep in mind that they are aiming to win your business, which entails being responsive when you reach out, addressing your inquiries, and being prepared for various scenarios you may present.

We always advise customers to observe the demeanor of the estimator. Is he genuinely interested and engaged in the process? Or does he appear rushed or uninterested in your project? These indicators can signal that you are dealing with an inexperienced individual or someone who considers your project unimportant. Such a contractor is not the ideal choice to work with, so ensure they are communicative, respectful, and transparent in all your interactions. Any doubts or issues they present before signing a contract will likely become more significant once all paperwork is finalized.

Finally, ensure to request all the necessary information from the roofing contractor to ensure you are fully at ease with their methods, costs, and level of professionalism. Although these requirements might differ based on your specific project, we consider the following points to be particularly beneficial for any prospective client:

• Name, Address & Phone: Every business should be capable of offering you this essential information. If they are unable to do so, it might indicate an issue. While it's true that many roofers don't have a physical business location where they meet customers, they should still be able to provide one upon request. A functional phone number is a fundamental necessity.
       
• Roofing Experience: It's important to hire a contractor for your roofing project who has sufficient experience working with your specific roofing material to effectively address any potential challenges. This level of expertise typically requires years of training, so it's advisable to choose a contractor with a solid track record in the industry.
       
• Check Documentation:  In Illinois, it is essential for a roofing contractor to possess both licensing and insurance in order to carry out roofing projects. The roofing contractor should be able to promptly provide proof of their licensing and insurance upon request. If they hesitate or refuse to do so, it is advisable to contact the next contractor on your list to prevent possible risks associated with working with an unlicensed individual and uninsured contractor.

• Verify References: In Chicago, reputable roofing contractors are willing to provide references for you to verify their credibility. These references may come from vendors, creditors, banks, and previous clients. Even if you don't reach out to them directly, these references can offer valuable information about the contractor's background and current reputation.

Step #3: The Selection

After meeting with your top roofing contractor candidates, it's time to make a decision. Reach out to the selected roofing contractor and communicate that you have selected their estimate from the options you gathered. Request a discussion regarding the next steps in the roofing process. This will pave the way for a meeting with the contractor to delve into the specifics of your project.

Once you have selected the professional you believe is suitable for your project, why not make the most of their expertise, experience, and insights to assist you in finding the optimal solution for your roofing problem? They are the most qualified help available to you and are already committed to working on your project. It is only logical to leverage their skills to the fullest extent possible. A reputable contractor will welcome your interest in seeking their advice and opinions. They will be more than happy to share their perspective on any issue you discuss with them.

When it comes to installing a new roof in Chicago, professional contractors can assist you in selecting the most suitable material for your building. They are also ready to guide you through more intricate solutions tailored to your specific requirements. Essentially, a roofing contractor holds the necessary information you seek, provided you are prepared to inquire. Do not shy away from seeking the information required to ensure confidence in your upcoming project. This aspect plays a significant role in determining the outcome of any roofing endeavor.

Step #4: The Contract

After selecting a roofing contractor and going over the details of your roofing project, they will provide you with a written service estimate. This estimate includes an approximate calculation of the labor, material expenses, and project timelines, but it does not serve as the final binding agreement for the job. The official contract is prepared once both parties have agreed in principle and will be given to you before the work commences.

As previously mentioned, contracts can differ significantly between contractors, but the following elements should be included in all cases to protect you from any harm or liabilities, whether legal or otherwise. Please review them:

• Total Project Cost
• Start & End Dates
• List of All Materials
• List of All Products
• Building Permits
• Inspection Reports
• Onsite Procedures
• Warranties & Liens
• Right-to-Rescind

Step #5: The Inspection

Before the contractor departs upon finishing the project, it is important to conduct a thorough inspection of the work. This step is crucial to fully comprehend the completed tasks, the methods used, and the materials employed. Having the contractor present during the inspection ensures that any queries you may have can be promptly addressed. It is essential to acknowledge that once a task is completed, individuals may struggle to recall specific details. This principle also applies to contractors moving on from one project to another.

Make sure to ask all your questions before the contractor departs. Present any hypothetical scenarios that come to mind and obtain any forthcoming information you may require to potentially save time and money in case of future occurrences. Seize the chance while they are present to tap into their expertise, so feel free to inquire as much as needed!

Chicago’s Trusted Roofing Contractor

The steps provided above can guide you through the roofing process and assist you in finding the suitable contractor for your specific project. These guidelines can also be beneficial for any interactions you may have with contractors in various industries. If you are still struggling to select the appropriate contractor for your roof, feel free to contact Taurus Roofing & Siding at (312) 238-0408 to speak with their knowledgeable experts without any pressure.