Introduction
Taurus Roofing & Siding ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect information about you in a variety of ways, including:
Personal Data
When you request a quote, schedule a service, or contact us, we may collect personally identifiable information such as:
- Name
- Email address
- Phone number
- Mailing address
- Property information
Derivative Data
Our servers may automatically collect information when you access our website, such as your IP address, browser type, operating system, access times, and pages viewed.
Use of Your Information
We may use the information we collect to:
- Provide and maintain our services
- Process your requests and transactions
- Send you service-related communications (including SMS, when you have opted in)
- Respond to your comments and questions
- Send promotional communications (with your consent)
- Improve our website and services
- Comply with legal obligations
SMS Messaging Terms & Consent
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
When you submit a phone number through our booking form, contact form, or any other form on our website and check the SMS consent box, you opt in to receive SMS text messages from Taurus Roofing & Siding at the phone number you provided. The types of messages we send include:
- Appointment confirmations, reminders, and changes
- Replies to questions you submit through our forms
- Service updates and follow-ups related to your inquiry
- Occasional promotional offers (only if you have opted in)
Message frequency: Message frequency varies based on your interaction with us. Most customers receive between 1 and 6 messages per request or appointment.
Message and data rates: Message and data rates may apply. Please check with your mobile carrier for details on your plan.
Opt-out (STOP): You can cancel SMS messages at any time by replying STOP to any message we send you. After you reply STOP, we will send you one final confirmation message. You will not receive further SMS messages from us unless you opt in again.
Help (HELP): Reply HELP to any message for assistance, or contact us at (708) 290-8500 or info@taurusroofingandsiding.com.
Carriers (including, but not limited to, AT&T, T-Mobile, Verizon, and Sprint) are not liable for delayed or undelivered messages.
Consent is not a condition of purchase. You are not required to consent to SMS messages to receive our services.
Disclosure of Your Information
We may share information we collect in certain situations:
Service Providers
We may share your information with third-party service providers that perform services for us, such as scheduling, payment processing, SMS/email delivery, and analytics. These providers are bound by confidentiality and may only use the information to perform services on our behalf.
We do not sell, rent, or share your mobile phone number or SMS opt-in data with any third parties or affiliates for their marketing or promotional purposes.
Legal Requirements
We may disclose your information where required by law or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the information you provide, no security measures are perfect, and we cannot guarantee absolute security.
Your Choices
You may opt out of promotional emails by following the unsubscribe instructions in those emails, and opt out of SMS messages by replying STOP to any message. You may also contact us directly to update or delete your information.
Cookies and Tracking
We may use cookies and similar tracking technologies to collect information about your browsing activities. You can set your browser to refuse cookies, but some features of our website may not function properly.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Taurus Roofing & Siding
21200 S Lagrange Rd #223
Frankfort, IL 60423
Phone: (708) 290-8500
Email: info@taurusroofingandsiding.com